General terms & conditions


All pricing is subject to change. For all prices, products and offers, CCTS reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and website pricing and other extenuating circumstances. 

We strive to keep web pricing current. All orders are contingent upon review by the sales staff to insure accurate product pricing and availability. Any order with pricing discrepancies, or availability issues, will not be processed until contact has been made with the purchaser. 

Sales Tax

New York residents are charged NY state sales tax. Pick-ups or in state sales require us to charge sales tax regardless of your state of residence. A word of caution, your Internet or mail order purchases may be subject to state and local use taxes. Consult a tax professional regarding your tax liability. 

If an item is drop shipped from a location in one state and received by the customer in that same state then the state sales tax laws of that particular state apply. For example if a customer from California requests to have an order drop shipped by Lumicon (which is located in California) then the state sales tax laws of California will apply to that order.

Payment Processing

When you place an order at we authorize your card for the total dollar amount of your order. Your card is not charged until your order is ready to ship. Back-ordered items are also charged only when ready to ship. You may request to pay for back ordered items prior to them being ready for shipping. 

Special Orders

There is a  small group of products that we offer as special order items. These are items that are not regularly stocked as a result of their market demand. Special orders require a 25% non-refundable deposit. We will be sure to indicate the special order status of an order through our website or via email or phone call after the order is placed. 

Pre-owned Equipment Purchases

CCTS carries an extensive inventory of products that are either "Pre-owned" or "Open Box" display items that have never been pre-sol to any customer.  These are items that are not regularly stocked and, as a general rule, they are only available as a single item purchase unless otherwise indicated in the description. 

All pre-owned and open box merchandise has been fully refurbished by our technicians and your purchase is fully warranteed for a period of no less than 90 days. In some cases, that warranty may be even longer and will be stipulated in the merchandise description on our website.

Please note: We do not accept layaways or holds on pre-owned or open box merchandise. All deposits  received or payments made on this merchandise are therefore regarded as a binding agreement with our customer and these payments are non-refundable. We will be sure to indicate the pre-owned condition of an order through our website or via email or phone call once the order has been placed.