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Returns Policy

Returns Policy Overview

You may return new, unopened items sold and fulfilled by CCTS within 30 days of delivery for a full refund. Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return is a result of our error.

You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

Items that are Not Returnable

CCTS does not accept returns of the following items:

    * Items purchased from sellers other than CCTS
    * Items that have been used incorrectly
    * Items that are missing any pieces

Partial Refunds

Partial Refunds will be issued for the following items:

    * Any item that has obvious signs of use
    * Any item not returned in the condition it was received

Exchanges

If you received a faulty item and need to exchange it for the same item, contact us and we will work with you on the return. If you would like to exchange an item for a different one, please return the original item (you will be refunded your original purchase price once we receive the item) and place another order for the item you wish to purchase. You do not have to wait for us to receive the original item before placing the new order.

Please note that it takes us 1 to 2 business days to process returns once they arrive at our Returns Center. You can view completed returns and refunds by visiting your account and accessing the relevant order summary.

Size Exchanges

It's often difficult to know what size glove or apparel product is going to fit you when you can't try it on first.  We take the risk out of purchasing over the internet.  if you find you need a different size, simply notify us via email (Camcon101@msn.com) or call us (631-475-1118) and let us know what you would like to exchange.  Return the item in new condition and we'll ship you the size exchange at no charge.