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Shipping Policy

General Information CCTS strives to keep our entire product line in stock at all times. On occasion there will be an item out of stock due to a backorder from the manufacturer. In these instances, we will get in contact with you immediately with lead times and options. In most cases CCTS will be happy to split orders and we will cover all additional shipping expenses. Most orders will ship from CCTS the same business day if placed prior to 2:00pm Eastern Standard Time or will ship the next business day if placed after 2:00pm Eastern Standard Time. If for some reason we are out of stock on an item, we will be in contact with you via phone or e-mail as quickly as possible. The vast majority of items on this website will ship from CCTS, yet there are a few items that will drop-ship directly from the manufacturer. Domestic Orders CCTS will ship all of our products to destinations within the United States. We offer UPS Groundtrack, 3-Day Select, 2nd Day Air and Next Day Air options to most areas within the 50 states. All UPS options are fully insured and have tracking numbers. CCTS also offers United States Postal Service (USPS) shipping options including USPS Priority and USPS Parcel Post. These USPS options do not offer tracking and tend to be slower than UPS options. They can be less expensive on some shipments and are also a good option for PO boxes. International Orders CCTS is pleased to support the international astronomy community and is one of the largest international telescope dealers worldwide! We can ship most of our products overseas, yet there are some restricted items that we cannot ship outside of the United States. Some of these restrictions are complicated, so if you have any questions, please feel free to call us or send our Internet Sales Department an e-mail. CCTS can ship ALL used items internationally, even if there are restrictions for new items. So if you are looking for a Meade or Celestron telescope, please check out our used telescopes for great prices on products we can ship anywhere in the world! CCTS uses multiple companies to ship products internationally. Our main carrier is UPS. UPS has three international shipping options, Express (2 to 3 day delivery) Saver (2 to 4 day delivery) and Expedited (4 to 5 day delivery). UPS also offers a Canada Standard shipping method for our customers in Canada. This is a ground option and can be cost effective for some orders. UPS shipping is very accurate and extremely fast, but is more expensive than some alternative options. CCTS also offers shipping options from the United States Postal Service, or USPS. USPS offers International Express (3 to 5 days) and International Priority (6 to 10 days) for those looking for less expensive shipping options. USPS also offers International First Class. CCTS does not offer this shipping method on our website, as the packages cannot be insured. However we can quote this option for you if you wish. If you would like a less expensive shipping quote, please feel free to send us an e-mail before placing an order and we will provide an exact shipping quote. Please be sure to let us know what products you are interested in and your shipping information, including country and postal code. You may also place an order and choose “Contact me with less expensive shipping options” and we will e-mail you an exact shipping quote. Please e-mail internetsales@optcorp.com for any inquires or questions. Free Shipping CCTS offers free shipping on a large number of products on our website. Free shipping is available only to customers in the 48 contiguous US states. CCTS will make every effort to provide free shipping to Alaska, Hawaii and to APO/FPO addresses, though we cannot guarantee free shipping for all items to all locations. If we are unable to provide free shipping, we will contact you immediately and will not charge you shipping without your approval. Most free shipping items will ship via UPS Ground with full insurance. UPS Ground will be the default free shipping option during checkout. However CCTS reserves the right to use the United States Postal Service (USPS) or a drop-shipment directly from the manufacturer when necessary. If you have any questions, please contact our sales department.